GothiCursed
Black Spike Watches | Pure Gothic Elegance | FREE Shipping
FULL COLLECTION
ABOUT GOTHICURSED
Handcrafted spike watches from India. Every piece is soldered with precision and gothic soul.
Our watches are more than timepieces - they're statements of darkness and rebellion.
ā Premium stainless steel | ā Hand-soldered spikes | ā FREE Shipping
š TERMS & CONDITIONS
Pricing & Taxes
All prices displayed are inclusive of all applicable taxes (GST/VAT). No additional taxes will be charged at checkout.
Payment Methods
- Razorpay: Full payment required upfront via credit card, debit card, or UPI
- Cash on Delivery (COD): ā¹100 advance payment required at order placement
- Balance amount payable upon delivery for COD orders
Product Warranty
- 6 months manufacturing warranty on all watches
- Water resistant up to 5ATM (splash-proof, not waterproof)
- Free servicing within 30 days of purchase
- Does not cover water damage or physical damage from drops
Order Acceptance
- We reserve the right to accept or decline any order
- Orders are subject to availability of stock
- Confirmation email will be sent within 24 hours
Intellectual Property
All designs, logos, and branding of GothiCursed are proprietary. Unauthorized reproduction is prohibited.
Liability Limitation
GothiCursed shall not be liable for any indirect, incidental, or consequential damages arising from the use of products or website.
š PRIVACY POLICY
Information We Collect
- Full name and contact details (email, phone)
- Shipping address and billing information
- Payment information (processed via Razorpay)
- Browser and device information
How We Use Your Information
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Improve website functionality and user experience
- Customer support and communications
- Comply with legal obligations
Data Security
We implement industry-standard security measures to protect your personal information. Payment processing is secured through Razorpay's encrypted channels.
Third-Party Services
- Payment processing: Razorpay
- Shipping carriers: DTDC, Delhivery
- These services have their own privacy policies
Cookies & Tracking
We use cookies to enhance your browsing experience and track website performance. You can disable cookies in your browser settings.
Your Rights
- Access your personal data anytime
- Request data deletion (subject to legal retention requirements)
- Opt-out of marketing communications
š SHIPPING POLICY
Free Shipping Coverage
- Free shipping available across entire India
- No minimum order value required
- Applies to all products in our catalog
Delivery Timeline
- Order Processing: 24 hours
- Metro Cities (Delhi, Mumbai, Bangalore, Chennai): 3-5 business days
- Other Cities: 5-7 business days
- Remote/Rural Areas: 7-10 business days
Shipping Partners
- DTDC Courier
- Delhivery
- Tracking number sent via WhatsApp and email
Packaging & Safety
- Watches packed with bubble wrap protection
- Sturdy box to prevent damage during transit
- Spikes are safely secured to prevent movement
- 100% damage-free delivery guarantee
Delivery Requirements
- Someone must be available at delivery address
- Verify package condition before accepting
- Report any damage immediately
Lost or Damaged Shipments
- Report issues within 24 hours of delivery
- Provide tracking number and photos as evidence
- Replacement or refund will be processed
š CONTACT US
WhatsApp (Preferred)
+91 98765 43210
Available 24/7 for orders, queries, and support
Quick response time: Usually within 5 minutes
@gothicursed
- DM for custom spike designs
- Follow for new launches and updates
- Response time: 10AM-10PM IST
hello@gothicursed.com
For business inquiries and bulk orders
Location
Kochi, Kerala, India
All watches handcrafted and shipped from our workshop
Business Hours
- WhatsApp: 24/7 (instant support)
- Instagram DM: 10AM - 10PM IST
- Shipping/Orders: Monday - Saturday
- Closed on Sundays and public holidays
ā©ļø CANCELLATION & REFUNDS
Cancellation Policy
- Before Shipping: Free cancellation with full refund
- After Shipping: No cancellation allowed
- Request cancellation within 24 hours of order placement
Refund Process
- Approved cancellations processed within 2-3 business days
- Refund credited back to original payment method
- Bank processing may take 2-5 additional days
- No refund charges or deductions
Return Policy
- Custom Spike Watches: No returns accepted
- Damaged/Defective Items: Return & replacement within 7 days
- Provide unboxing video as proof
- Free return shipping for defective items
Damaged Product Claims
- Report damage within 24 hours of delivery
- Provide clear photos of damage
- Include original tracking number
- We will offer replacement or refund
COD Advance Non-Refundable Cases
- Order refused at delivery address
- Customer unavailable for 3 delivery attempts
- Return shipping charges apply in such cases
How to Request Cancellation/Refund
WhatsApp: +91 98765 43210 with Order ID and reason
Include:
- Order ID (provided in confirmation email)
- Reason for cancellation
- Photos (if applicable)